The results of a recent survey published by APMG-International support the view that most organisations using ISO/IEC 20000 have done so after adopting ITIL. [1] There is a growing awareness that using ITIL and ISO/IEC 20000 together adds value. The reasons for this can form a long list of plus points, but I would prefer to focus […]
Would you trust an ITSM Learner? – An Accredited ISO 20000 Certificate is an ITIL Business Driving Licence! is a post from: IT Governance Blog on IT governance, risk management, compliance and information security.